A social worker is the first professional that a rights holder interacts with when seeking services at the organization. Together with the rights holder, the social worker conducts a needs assessment and develops a plan for change. Based on the needs, the social worker refers rights holders to specialists or services either within or outside the organization, accompanies them accordingly, helps them to acquire relevant professional skills and employment, obtain physical and mental health services, and manifest and realize their potential and resources, etc.
Social workers also work with rights holders’ family members in case of need and consent.
Minor rights holders obtain services based on the consent of a parent or legal guardian.